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Coatesville Veterans Affairs Medical Center

 

Patient Information

Before you Visit

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Determine Your Eligibility
Before receiving services, you should first determine your eligibility and enroll.

Schedule and Manage Appointments
Schedule, change or cancel an appointment.

Schedule an Admission
Begin the process by filling out an application. Applications for inpatient and residential programs may be found under Resources.

Veterans Choice Program
The Veterans Choice Program is a national program for Veterans who face long wait times for needed medical care. Learn more about the program eligibility.

During Your Stay or Care

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Patient Rights & Responsibilities
Information regarding your rights as a patient.

Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time.

Patient Education
VA health care is proactive, personalized and patient-driven. Learn how to manage your health.

Customer Service
A number of programs have been established to assist you in the event you have a concern or complaint. Let us help you resolve your issue

After Your Visit

Man playing catch with his daughter

Discharge Process
Discharge planning begins at admission to ensure your success. Discharge planning includes setting a discharge date, receiving instructions about after-care, diet, etc.

Billing and Insurance
You may be billed for a number of co-payments as a result of your stay or appointment.

Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.