Current Operating Status - Coatesville Veterans Affairs Medical Center
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Coatesville Veterans Affairs Medical Center

 

Current Operating Status

Situation Update

As of Thursday, March 26, 2020 7:59 AM EDT

VHA is responding to the rapidly changing Coronavirus 2019 (COVID-19) situation. All employees, Veterans, volunteers, vendors and contractors will need to show a photo ID and will be screened for COVID-19 symptoms upon entry to the campus. Our response to the coronavirus requires us to adjust access to the campus and the way we deliver some of our services and programs until further notice. COVID-19 screening will occur at the parking lot D entrance, note the Front Hill from Business Route 30 and the main gate are closed.

Click here to view a campus map with entrance and screening points.

Appointments
We are currently reducing in-person appointments. When possible, we will convert Veteran's appointments to a telehealth appointment or reschedule routine and follow up appointments. To change an appointment Veterans may call 610-383-0239. To get started with a telehealth appointments call the National VA Telehealth Help Desk at 866-651-3280 or 703-234-4483 and then press 1 or visit https://mobile.va.gov.

The Coatesville VA Medical Center Urgent Care Center hours
7:30 a.m. to 5 p.m. weekdays and closed on weekends and federal holidays

Limited Pharmacy Pickups
As of March 30, in order to ensure the safety of staff and Veterans through social distancing, the pharmacy pick-up window will only be available to patients with urgent needs. "Urgent needs" is defined as Veterans who have been seen in urgent care or when service chiefs and pharmacy chiefs have coordinated special pick-up arrangements for the Veteran. All other prescriptions will be delivered by mail. Once social distancing is no longer required, we will reinstitute pick up services. We apologize for the inconvenience this may cause.

Not Feeling Well?
Veterans with flu-like symptoms such as fever, cough and shortness of breath should call 610-384-0239 before visiting your local medical center or clinic. The nurse will review your symptoms, provide care recommendations and suggest next treatment steps, if necessary.

Events
We are limiting large groups to prevent illnesses from spreading and are postponing all group meetings, sessions and events until further notice. If you have questions regarding groups you normally attend, please contact the coordinator for up to date information. Postponed events include but are not limited to Chapel services, Women's History Month events, Whole Health events and Caregiver Support program events. All recreation services events are postponed.

Voluntary Services are not accepting donations from the community and volunteers should call Voluntary Services at 610-384-7711 extension 4272 for the most up to date information.

Visitors
Visitors are not permitted on campus at this time. This includes, but is not limited to, family, friends, personal rides, and taxi-like services. Veterans entering the campus are permitted one escort or guest. These restrictions extend to our residential programs located in the domiciliary facilities, Grant and Per Diem Programs, and Community Living Center (CLC). The only exception is for family members of hospice patients who coordinate approval with the CLC staff in advance.

Read VA’s latest information on the new coronavirus at https://www.publichealth.va.gov/n-coronavirus/.

Facility Status

Parent Facility
Coatesville VA Medical Center Normal Hours
Outpatient Clinics
Delaware County VA Clinic, Pennsylvania Normal Hours
Spring City, Pennsylvania Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Monday-Friday
    8:00 am-5:00 pm
    610-384-7711 or
    1-800-290-6172
    Evenings and Weekends
    1-888-558-3812
  • Change Your Appointment: 610-384-7711 ext 4239 or
    1-800-290-6172 ext 4239
    For urgent care admissions, call ext 4290
  • Media Inquiries: 610-384-7711 ext 4348
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 610-384-7711 or
    1-800-290-6172, then hold for operator
  • Pharmacy Refill: 610-380-4357 or
    1-800-290-6172, press 3
  • Staff Locator: 610-384-7711 or
    1-800-290-6172, then hold for operator
  • Telephone Care: Monday-Friday
    8:00 am-5:00 pm
    610-384-7711 or
    1-800-290-6172
    Evenings and Weekends
    1-888-558-3812

The Coatesville VA Medical Center has its own police and fire department that can be reached for in-house emergencies.

  • Coatesville VAMC Fire Department: 610-383-0285
  • Coatesville VAMC Police Department: 610-383-0222