Contact the Coatesville Veterans Affairs Medical Center - Coatesville Veterans Affairs Medical Center
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Coatesville Veterans Affairs Medical Center


Contact the Coatesville Veterans Affairs Medical Center

Coatesville Veterans Affairs Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Our administrative hours of operation are Monday thru Friday, 8:00am to 4:30pm. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hours.

General Questions

To email a general question on any subject or to submit an idea or feedback, please click here.

Contacting a Patient

If you come to visit a patient, please see our maps for directions. You may also wish to review our visiting policies and hours page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o Coatesville VA Medical Center
1400 Black Horse Hill Road
Coatesville, PA 19320-2096

For the location of an inpatient or their phone number, dial the Medical Center at 610-384-7711 (or 1-800-290-6172), and hold for the operator who will assist you.

Telephone Care

Dial 911 in an emergency.

If you are in emotional crisis, or having thoughts of harming yourself, call the Veterans Crisis Line at 1-800-273-8255, and press 1 for Veteran.

For general and non-emergency calls Monday thru Friday from 8:00am until 4:30pm, call 610-384-7711 or toll-free at 1-800-290-6172.

On evenings and weekends, and non-emergent health needs, call the Nurse Health Line at 1-888-558-3812.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our Patient Experience Representative. Contact information can be found on our customer service page.

Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Dana Mervos at 610-384-7711, extension 4011.

Compensation and Pension

To speak with someone in compensation and pension, call the medical center at 610-384-7711 (or 1-800-290-6172). To find out if you are eligible for VA health care or benefits, and to begin the enrollment process, call extensions 5008 or 5034.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs Office.


For contract information, vendors should contact:

  • Medical Support Services (Med 2) Branch Chief
    Nancy Porter - 610-384-7711, ext. 3232
  • Physical Plant Support (Services 1) Branch Chief
    Ryan Hess - 610-384-7711, ext. 3227


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