Coatesville Veterans Affairs Medical Center
Jennifer Harkins, MS, FACHE | 610-384-7711 Ext. 4360
Jennifer Harkins is the Interim Medical Center Director of the Coatesville VA Medical Center (CVAMC) effective Feb. 1, 2020. Ms. Harkins directs a staff of approximately 1,235 employees and oversees all aspects of health care provided to 20,000 Veterans at the Coatesville VA medical facilities to include the main campus in Coatesville and the Community Based Outpatient Clinics in Newtown Square and Spring City, PA. Ms. Harkins began her VA career as the Women Veteran Coordinator in 1993 at the Philadelphia VA Medical Center. Since that time, she has served in increasingly more complex leadership roles at the Philadelphia VA Medical Center. She was also appointed as the Interim Associate Director at the Wilmington VA Medical Center in 2014. She has served as the Associate Director of the Coatesville VA Medical Center responsible for Finance and Operations since 2017. Ms. Harkins is a Fellow of the American College of Healthcare Executives, graduate of VA’s Healthcare Leadership Development Program, has earned an Executive Leadership Certificate in Lean for Healthcare from the University of Tennessee Graduate School of Business and holds a master’s degree in Organizational and Strategic Leadership.
Michael F. Gliatto, MD | 610-383-0219
Chief of Staff
Dr. Gliatto graduated from the St. Louis University School of Medicine in 1985 and completed residencies in both internal medicine and psychiatry. He began his career in the VA as a resident in psychiatry in 1988 and worked as a staff psychiatrist at the Philadelphia VAMC, including assuming administrative responsibilities, until 2009. He came to the Coatesville VA in 2009 as the Associate Chief of Staff for Mental Health. He was named Chief of Staff in May 2017.
Nancy Schmid, RN, MSN, NEA-BC | 610-384-7711 Ext. 5101
Associate Director, Patient Care Services
Ms. Nancy Schmid was appointed Associate Director for Patient Care Services on November 5, 2012. Prior, Ms. Schmid was the Associate Director for Patient and Nursing Services at Syracuse VA Medical Center in Syracuse, New York. For five years before that, she was the Associate Chief of Staff for Extended Care and Rehabilitation Services and Associate Chief Nurse for Extended Care at Lebanon VA Medical Center in Lebanon, Pennsylvania. Prior to her transfer to Lebanon VA Medical Center, she worked for 23 years at the Western New York VA Health Care System at the Buffalo and Batavia, New York locations in both nursing staff and management positions. As Associate Director for Patient Care Services, Ms. Schmid oversees all patient care staff including registered nurses, licensed practical nurses, nurse practitioners, social workers and more. Additionally, she has oversight of all patient care lines including Geriatrics & Extended Care, Mental Health, Primary Care, Social Work Service and the medical center’s Magnet® accreditation process. Ms. Schmid brings over 20 years of nursing management experience to the Coatesville VA Medical Center. She is a strong advocate for patient centered care and while at Syracuse VA Medical Center, she advanced a Just Culture. Ms. Schmid recently served on a national Healthcare Workforce on Aging Veterans Executive (HWAVE) task force to identify the growing needs within Veterans Health Administration Geriatrics and Extended Care programs. Ms. Schmid earned a Bachelor of Science Degree in Nursing from Duke University in Durham, North Carolina and a Master of Science Degree in Nursing Administration from the State University of New York at Buffalo, New York. She is board certified in Nursing Administration, Advanced. Ms. Schmid holds memberships in the American Organization of Nurse Executives (AONE), National Organization of VA Nurses (NOVA), and Sigma Theta Tau.
Cynthia Domsohn, MS, FACHE | 610-384-7711 Ext. 4360
Acting Associate Director, Finance and Operations
Cynthia Domsohn is the Acting Associate Director of the Coatesville VA Medical Center responsible for oversight of Resource Management, Health Administration, Human Resources, Police, Facilities and Engineering, Environmental Management, Nutrition and Food, Logistics and Privacy. Ms. Domsohn began her career at Coatesville VA Medical Center in 1979 where she most recently served the Chief of Health Administration, a position she has held since 2013. Ms. Domsohn has been heavily involved in the Eastern Market Clinical Integration Initiative since its inception. She has served as both Co-Chair and Chair of the Patient Experience subcommittee. Ms. Domsohn holds a degree in Business Management from West Chester University. She was awarded certification in Lean Applied to Business Processes from the University of Tennessee in 2019 and Lean Yellow Belt certification in 2014. Ms. Domsohn earned the Intermediate Incident Command System for Expanding Incidents certification in 2017.